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Acturis, which went live earlier this month, will enable us to deal more quickly with client enquiries using the most suitable method of communication for the customer. This may well be via e-mail or telephone where all contact is recorded and safely archived for the client’s protection. We expect clients to benefit from the speed and efficiency of document production, allowing us to provide clear and precise summaries of cover and claims support. Customer data will be held in the most secure hosted environment supporting our business continuity planning and which also provides added protection to clients and supports our regulatory compliance.
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Ryan Insurance Group Limited is authorised
and regulated by the Financial Services Authority |
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